Brooklyn, NY — Operations · Administration · Systems
Operations & Administrative Professional
who keeps organizations running.
I coordinate events, optimize workflows, maintain systems, and document everything — so your team moves faster with fewer bottlenecks. Currently open to full-time roles in NYC/NJ.
Open to full-time roles (NYC/NJ): Operations Coordinator • Administrative Coordinator • Program Coordinator • HR Coordinator • IT Support
Proven outcomes across operations, systems & web
50+
Events coordinated annually
End-to-end logistics & reporting
40%
Workflow improvement
1,000+ user check-in redesign
99.9%
Systems uptime maintained
Brooklyn College Athletics
60%
Faster knowledge retrieval
Internal search system build
45%
Response accuracy gain
AI knowledge system optimization
Results
Documented Outcomes
These aren't testimonials — they're documented results from real projects. No fabrications.
Check-in that used to take 4 minutes per person now takes under 2.5 minutes — at scale, across 1,000+ users, that's hours saved at every event.
Brooklyn College Athletics — check-in workflow redesign
40% wait time reductionStaff went from searching 6–8 tools to finding authoritative answers in one query. Onboarding new team members dropped from days to hours.
AI Knowledge Optimization System — RAG implementation
60% faster knowledge retrievalThe athletics site ran without a single unplanned outage across an entire season. Zero calls from coaches about the system being down.
Brooklyn College Athletics — systems maintenance
99.9% uptime maintained* Results based on actual project outcomes
About me
I make operations run smoother.
I'm Shazib Siddique — an operations and systems professional based in Brooklyn, NY. I work at the intersection of business operations, technical support, and web development, helping NYC/NJ organizations reduce friction, improve reliability, and build systems that deliver measurable results.
My background spans large-scale event operations, production web systems, high-traffic workflow redesigns, and AI tools that cut internal search time in half.
How I operate
Values
These aren't aspirational statements — they're constraints I design my work around.
Reliability first
I build things that keep working after I'm gone. If it needs me to run, it's not done.
Measurable outcomes
Every engagement should have a clear before and after. If we can't measure it, we agree on what success looks like upfront.
Documentation as a deliverable
Documentation isn't an afterthought. Your team should be able to run and maintain anything I build without calling me.
Speed through clarity
The fastest path to done is a clear scope. I ask the hard questions early so execution is clean.
Toolkit
Skills & Tools
Operations
- Event coordination
- Process documentation
- CRM management
- Scheduling systems
- Reporting & dashboards
- SOP writing
Technical
- Python scripting
- Django / Next.js
- AWS (EC2, S3, IAM)
- Firebase / Supabase
- Google Workspace
- LangChain / OpenAI API
Web & Automation
- Next.js + TypeScript
- Tailwind CSS
- Zapier / Make
- GA4 + Search Console
- On-page SEO
- WordPress / Bootstrap
Get in touch
Open to
Opportunities.
I'm actively seeking full-time operations, administrative, and coordinator roles in NYC/NJ. If you're hiring or know someone who is, I'd welcome the conversation.
Services
I Also Support Businesses Directly
Beyond full-time roles, I provide operations support, systems setup, and web builds for NYC/NJ businesses — scoped with clear deliverables and fixed pricing.
Web Presence & Lead System
A professional website that generates leads — launched in 7–10 days.
Workstation Setup & Systems Support
Reliable tech setup and documentation — in-person, same week.
Business Launch Essentials
Professional business card + poster design — print-ready.